Page 42 - Payout Magazine Online Volume 8.8

unning a business is always a juggling
Ract. On the one hand, you always want
to get the most from your employees, but
you also want to keep the peace with them.
In some cases, when your in-house team is
struggling, it can be helpful and beneficial
to bring in outside help. Bringing in outside
help accomplishes several things. It gives
your employees an outside perspective from
someone other than their boss. An outside
team can also bring helpful tools to the table
that you yourself may be unable to provide.

On the other hand, bringing in an outside
team can also be viewed as a vote of “no-
confidence” by you and can have significant
negative repercussions. The decision
to bring in an outside team needs to be
weighed carefully and all potential outcomes
considered. Simply deciding whether to
bring one in or not is also only the first
step. Howyour bring that team in is also of
utmost importance. Here are some questions
to ask yourself when considering whether to
bring in an outside team and how to handle it
if you do.

1. What do you see as being the issue
and what do you feel outside help
can accomplish?

One of the very first things you need to do
before calling in outside help is to realistically
outline your own expectations. Sometimes,
the issue isn’t even with the employees at all,
Does Your but with your expectations. In some cases,
there is nothing wrong with your expectations,
but your employees simply aren’t meeting
them. In some cases, this is because they
In-House team legitimately can’t meet them, while in other
cases it may be that they are simply unwilling
to.
Need Help? important to determine the potential causes
Before you bring in outside help, it is

of employees not meeting expectations.
when to Hire an It might be because they actually lack the
proper equipment and training to do so. If
that is the case, then you might be better
off providing better training and equipment
Outside Firm for your employees than bringing in outside
help. If the real issue is lack of training or
equipment, the outside help won’t actually be
able to do much and you could end up with

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